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Sovereign Identity Theft Assistance Center (SITAC)
Identity Theft Assistance Center
The Sovereign Identity Theft Assistance Center (SITAC) was established to assist victims in minimizing the repercussions of identity theft.
Among the fastest growing crimes worldwide, identity theft can have devastating financial impact on both consumers and businesses.

Identity theft is the unauthorized use of your personal information, including your name, birth date, address, Social Security Number, bank account number, credit card number, or other identifying information without your knowledge to commit fraud or theft.

How to Tell If You Are a Victim
Clues that your personal information is being used fraudulently:

  • You receive emails asking you to click through to a site in order to provide, update, or verify your account information. This is known as “phishing.”
  • You fail to receive bills or other expected mail
  • You receive credit cards for which you did not apply
  • You are denied credit for no apparent reason
  • You receive calls from debt collectors or companies about merchandise or services you didn't buy
How to Get Help
Sovereign's Identity Recovery Kit may help you if you are a victim of identity theft:

 

Identity Theft Victim Worksheet
First steps you should take


 
 

Identity Theft Affidavit
Complete this form, have it notarized, and submit it to your creditors

 
 

Credit Bureau Sample Letter
Use this as a guide when notifying credit bureaus that you are a victim of identity theft

 
 

Creditor Dispute Sample Letter
Use this as a guide when disputing a charge or debit to any of your accounts

 
 

Sovereign Bank's Identity Theft Brochure
Helpful information about identity theft, including critical contact information and steps to take to prevent future occurrences.

Access Your Accounts
Next Steps
Call 877.906.7500 to speak with an Identity Theft Assistance Center Representative if you believe you've been a victim of online fraud
Call 877.SOV.BANK to speak with a Personal Banking Representative if you have a question about your account
Find one of our Community Banking Offices
How May We Help You?
Related Resources
View a video on how to protect yourself from identity theft
Identity Theft FAQs
Phishing FAQs
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Cyber Security Podcast
Listen to our latest Podcast on how to protect yourself against cybercrime and identity theft.
Listen Now
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