Check-issued information supplied by you is matched with the checks presented for payment daily. If the amount or check number does not match the issuance information, we will alert you through IRIS, our state-of-the-art Web-based treasury management system. You may also receive alerts by email or cell phone text message, notifying you log into IRIS to decide whether to pay or return exception items.

To eliminate the need to physically store and retrieve paper checks, Sovereign Bank offers a variety of image services via 
CD-ROM and IRIS.

Real-Time Teller Positive Pay
Sovereign is among the first banks in the nation to offer an online Teller Positive Pay system, which allows tellers to match items presented over the counter to ARP check-issue files in real-time, and refuse questionable items before payment.

This capability dramatically decreases susceptibility to check fraud, and provides a competitive advantage over the batch mode process offered by other banks in our footprint.

Through the real-time Account Reconciliation Process/Teller Workstation connection, whenever a teller cashes a check there is an immediate update to your check issue file that marks the item as paid in our system. This prevents fraud rings and fraudulent check passers from duplicating individual checks and attempting to cash them at multiple Community Banking Offices.